PLEASE READ THIS CONNECT PROGRAM AGREEMENT CAREFULLY.
This is a contract between you (the Company) and us ( Vairt). It describes how we will work together and other aspects of our business relationship. It is a legal document so some of the language is necessarily “legalese” but we have tried to make it as readable as possible. These terms are so important though that we cannot have you participate in our Connect Program unless you agree to them. By participating in our Connect Program, you are agreeing to these terms and also agree to and accept the following: our , our , our , and our (together our “Platform Policy”). If there's a conflict between the Developer Terms and this Connect Program Agreement, the Connect Program Agreement shall control.
We periodically update these terms and you can find the most recent version .
"Agreement" means this Connect Program Agreement and all materials referred or linked to in here. If you’re keeping track, this used to be called the Connect Partner Agreement.
“Company Product(s)” means your Application or Integration (as defined in the Developer Terms)
“Connect Participant(s)” means all participants in the Connect Program, including Company.
“Connect Program” means the Connect Program as described in this Agreement.
“Customer” means the authorized actual user of the Vairt Products.
" Vairt Content" means all information, data, text, messages, software, sound, music, video, photographs, graphics, images, and tags that we incorporate into our products and services.
“ Vairt Products” means all of our web-based inbound marketing and sales applications, tools and platforms.
“Installs” means an activated integration between a Company Product and Vairt Products.
“Program Policies” means the policies applicable to Connect Participants, including the Vairt Developer Policy, as in effect from time to time, which we will publish at or other website we may designate.
"We", "us", “our”, and “ Vairt” means Vairt, Inc.
“You” and “Company” means the party, other than Vairt, entering into this Agreement and participating in the Connect Program.
Once you complete an application to participate in the Connect Program, we will review your application and notify you whether you have been accepted to participate, or not. Before we accept an application, we may want to review your application with you, so may reach out to you for more information. We may require that you complete certain requirements, questionnaires, assessments or certification(s) before we accept your application. If we do not notify you that you are accepted to participate in the Connect Program within sixty (60) days from your application, your application is considered to be rejected.
If you are accepted to participate in the Connect Program, then upon notification of acceptance, the terms and conditions of this Agreement and the Platform Policy shall apply in full force and effect until terminated, pursuant to the terms set forth below.
The Connect Program includes three tiers of Connect Participants: (1) Listed Integrators, (2) Connect Partners, and (3) Premier Partners. If you are accepted to participate in the Connect Program, we will specify your initial tier at the time of your acceptance. The Program Policies may include criteria and/or requirements that you must complete in order to qualify for a certain Connect Participant tier. Your tier may be adjusted during the term of this Agreement based on your completion of the applicable criteria and requirements. We will determine the number of Installs based on our records, and make reasonable efforts to share install data with you.
a.Certification of Company Products. If you are a Connect Participant, then the Connect Program provides an opportunity for you to have the Company Products certified as “ Vairt Certified.” We will certify a Company Product if you are eligible for certification based on your Connect Participant tier and if we determine, in our good faith discretion, that the Company Product: (i) is of potentially significant benefit to our Customers, (ii) protects its users’ data, (iii) has achieved a minimum adoption level among our customers, (iv) complies with our Developer Policy, and iv) meets the interoperability, support, usage and other requirements set forth in this Agreement, Program Policies, and in the Platform Policy
c.Testing. We may provide you, at any time, with a test suite to be performed by you to output log files to be returned to us for review. We may review the output log files or test the operation of the Company Products to determine, in our good faith discretion, whether they indicate sufficient interoperability between the Company Products and the Vairt Products, or whether the Company Products meet our security standards as described in the Developer Policy. We make suggestions and/or recommendations to you to modify the Company Products to help assure interoperability and/or security, you will either implement such suggestions and/or recommendations or terminate your participation in the Connect Program.
d.Questionnaires. We may provide you, at any time, with questionnaires, assessments, or surveys regarding the Company Products. Failure to respond or complete questionnaires or surveys may result in termination of your participation in the Connect Program. Based on your answers, We make suggestions and/or recommendations to you to modify the Company Products, you will either implement such suggestions and/or recommendations or terminate your participation in the Connect Program.
If any Modification impacts compliance with our Developer Policy or interoperability between one of the Company Products and the Vairt Products, we may by written notice to you (the “Resubmission Notice”): (i) request another full demonstration of the Company Product interoperating with the Vairt Products as described above, (ii) offer reasonable suggestions to you in the event modifications to the Company Product are required in an effort to ensure interoperability between the Company Product and the Vairt Products, and (iii) provided you choose to maintain the interoperability certification status of the Company Product, you agree, within 30 days after the Resubmission Notice, to resubmit the Company Product, with any Modifications and, if applicable, an updated interoperability guide, to us for review of your recertification. If you elect not to have the Company Product re-certified or the Company Product fails to pass the interoperability testing within 30 days after the Resubmission Notice, your interoperability certification will be limited to the Company Product and Vairt Product versions prior to the Modifications.
You will respect the limits that apply to your use the Vairt Products as specified at (the “Service Limits”). We may update or change these Service Limits by updating , so we encourage you to review this page periodically.
This Agreement does not create an exclusive agreement between you and us. Both you and we will have the right to recommend similar products and services of third parties and to work with other parties in connection with the design, sale, installation, implementation and use of similar services and products. Other Connect Participants and Vairt may develop new features or products that are similar to or compete with the Company Products.
No fees, commissions or other payments will be due or payable under this Agreement. Each party is responsible for its own costs and expenses related to this Agreement.
During the term of this Agreement, you agree that you shall (a) make the Company Products commercially available to our Customers, (b) provide your Customers with qualified sales, installation, training, support and service for use of the Company Products in conjunction with the Vairt Products, (c) provide Customers with a Service Level Agreement (c) promptly provide us with all reasonably requested information regarding the use of the Company Products in conjunction with the Vairt Products, including appropriate documentation on the setup and configuration of the Company Products in conjunction with the Vairt Products, (d) comply with all applicable laws and regulations, and (e) provide us with written notification within forty-eight (48) hours of problem identification describing any technical issues that may impact the performance of the Company Products when used with the Vairt Products.
You will use the Vairt Products for your internal business purposes and will not: (i) willfully tamper with the security of the Vairt Products or tamper with our customer accounts, (ii) access data on the Vairt Products not intended for you, (iii) log into a server or account on the Vairt Products that you are not authorized to access, (iv) attempt to probe, scan or test the vulnerability of any Vairt Products or to breach the security or authentication measures without proper authorization, (v) willfully render any part of the Vairt Products unusable, (vi) lease, distribute, license, sell or otherwise commercially exploit the Vairt Products or make the Vairt Products available to a third party other than as contemplated in this Agreement, (vii) use the Vairt Products for timesharing or service bureau purposes or otherwise for the benefit of a third party, or (viii) provide to third parties any evaluation version of the Vairt Products without our prior written consent.
We will make available to you, without charge, the webinars, marketing materials and other resources at or, as applicable based on your Connect Participant tier. We ask that you encourage your sales representatives and other relevant personnel to participate in our online end-user training and the ‘Inbound Marketing Certification’ program, as well as any training we may offer in new features and upgrades. You may be eligible to receive certain technical support offerings as described in the Program Policies. Such technical support program offerings are provided under our technical support policies in effect at the time the support is provided. We may also choose to make benefits or offerings available dependent on your applicable Connect Participant tier and status, and these benefits or offerings may require agreement to additional terms and conditions. We may change or discontinue any such benefits or offerings at any time without notice.
We may from time to time, and solely at our discretion, offer you the opportunity to participate in promotional programs such as Agency Preferred Pricing (the “Optional Participant Programs”). Participation in these Optional Participant Programs is optional, and to participate, you may be required to agree to additional terms and conditions. If you choose to participate in any Optional Participant Programs, you grant us all rights and permissions to take all actions reasonably necessary to effectuate the purpose of the Optional Participant Programs (for example, promoting your products to our prospects and customers). We may discontinue the Optional Participant Programs at any time without notice.
You grant to us a nonexclusive, non-transferable, royalty-free right to use and display your trademarks, service marks and logos (the “Company Marks”) in connection with the Connect Program and this Agreement.
During the term of this Agreement, you may use our trademark as long as you follow the usage requirements in this section. You must: (i) only use the images of our trademark that we make available to you, without altering them in any way, (ii) only use our trademarks in connection with the Connect Program and this Agreement, and (iii) immediately comply if we request that you discontinue use. You must not: (i) use our trademark in a misleading way, (ii) use our trademark in a way that implies we endorse, sponsor or approve of your services or products, or (iii) use our trademark in violation of applicable law or in connection with an obscene, indecent, or unlawful topic or material. Further, you will not make any express or implied statement or suggestion, or use our trademark in a manner that dilutes, tarnishes, degrades, disparages or otherwise reflects adversely on us, or our business, products or services.
If the Company Product successfully completes the interoperability certification process, you agree to create a link to our website and, at your option, use the “ Vairt Certified” mark, in accordance with this section, on your website and in marketing collateral relating to the Company Product.
No license to any software is granted by this Agreement. The Vairt Products are protected by intellectual property laws. The Vairt Products belong to and are the property of us or our licensors (if any). We retain all ownership rights in the Vairt Products. You agree not to copy, rent, lease, sell, distribute, or create derivative works based on the Vairt Content, or the Vairt Products in whole or in part, by any means, except as expressly authorized in writing by us. Vairt, the Sprocket Design, the Vairt logos, and other marks that we use from time to time are our trademarks and you may not use them without our prior written permission, except as otherwise set forth in this Agreement.
We encourage all customers and partners to comment on the Vairt Products, provide suggestions for improving them, and vote on suggestions they like. You agree that all such comments and suggestions will be non-confidential and that we own all rights to use and incorporate them into the Vairt Products, without payment to you.
As used in this Agreement, “Confidential Information” means all confidential information disclosed by a party ("Disclosing Party") to the other party (“Receiving Party”), whether orally or in writing, (i) that is designated as confidential, and (ii) Vairt customer and prospect information, whether or not otherwise designated as confidential. Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party or (iii) was independently developed by the receiving party without reference to the Disclosing Party’s Confidential Information. The Receiving Party shall: (i) protect the confidentiality of the Confidential Information of the Disclosing Party using the same degree of care that it uses with its own confidential information, but in no event less than reasonable care, (ii) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement, (iii) not disclose Confidential Information of the Disclosing Party to any third party, and (iv) limit access to Confidential Information of the Disclosing Party to its employees, contractors and agents. The Receiving Party may disclose Confidential Information of the Disclosing Party if required to do so under any federal, state, or local law, statute, rule or regulation, subpoena or legal process.
c.Termination and Beta Integrators. If you are accepted to the Connect Program in the Beta Integrator tier and do not: (i) meet the number of Installs required according to our Program Policies within ninety (90) days after we publish your listing on our integrations page, or (ii) complete all the requirements for publication of your listing within thirty (30) days after acceptance, then we may terminate this agreement immediately on written notice to you.
Termination for Cause. We may terminate this Agreement and/or suspend your access to the Vairt Products: (i) upon thirty (30) days’ notice to you of a material breach if such breach remains uncured at the expiration of such period, (ii) immediately, if you violate applicable local, state, federal, or foreign laws or regulations, (iii) immediately if you breach the terms applicable to your subscription with us (if you have one), including if you default on your payment obligations to us for such subscription, or (iv) immediately, if we determine that you are acting in a way that has or may negatively reflect on or affect us, our prospects, or our customers.
You will continue to provide commercially reasonable support to Customers for a period of one (1) year after the expiration or termination of this Agreement.
You represent and warrant that: (i) you have full power and authority to enter into this Agreement and that it is binding upon you and enforceable in accordance with its terms, (ii) your participation in this Connect Program will not conflict with any of your existing agreements or arrangements, (iii) you own or have sufficient rights to use and to grant to us our right to use the Company Marks, and (iv) the Company Products do not infringe or misappropriate the intellectual property rights of a third party or violate applicable law.
You will indemnify, defend and hold us harmless, at your expense, against any third-party claim, suit, action, or proceeding (each, an "Action") brought against us (and our officers, directors, employees, agents, service providers, licensors, and affiliates) to the extent that such Action is based upon or arises out of: (a) your participation in the Connect Program, (b) use of the Company Products, (c) your noncompliance with or breach of this Agreement, (d) our use of the Company Marks, (e) your participation in Optional Participant Programs, or (f) any claim that the Company Products infringe or misappropriate the intellectual property rights of a third party or violate applicable law. We will: notify you in writing within thirty (30) days of our becoming aware of any such claim, give you sole control of the defense or settlement of such a claim, and provide you (at your expense) with any and all information and assistance reasonably requested by you to handle the defense or settlement of the claim. You shall not accept any settlement that (i) imposes an obligation on us, (ii) requires us to make an admission, or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.
You agree not to intentionally solicit for employment, any of our employees or contractors, during the term of this Agreement and for a period of twelve (12) months following the termination or expiration of this Agreement. Both you and we acknowledge that (i) any newspaper or other public solicitation not directed specifically to such person shall not be deemed to be a solicitation for purposes of this provision, and (ii) this provision is not intended to limit the mobility of either our employees or contractors.
If you do not agree with a modification to this Agreement, you must notify us in writing within thirty (30) days after the modification. If you give us this notice, this Agreement will terminate ten (10) days after we receive this notice and our relationship will continue to be governed by the terms and conditions of the version of this Agreement applicable immediately prior to modification for the remainder of the Agreement term. No delay in exercising any right or remedy or failure to object will be a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.
To Vairt, Inc.: Vairt, Inc., 3791 Knight Drive, Macungie, PA 18062 U.S.A Attention: General Counsel
To you: your address as provided in our account information for you. We may give electronic notices specific to you by email to your e-mail address(es) on record in our account information for you. We may give notice to you by telephone calls to the telephone numbers on record in our account information for you.